Throughput: the flow metric behind team predictability
Throughput is the entry point into team predictability. First read the flow: time period, variability, work types, and the constraints around WIP. Forecasting comes after that. Premise Imagine walking into a bar on a Friday evening, exhausted, and ordering a beer flight. The bartender thinks: “Over the past hour we completed 12 orders; there are 4 in progress; this will be the fifth. Your flight will arrive in 20–25 minutes.” ...