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Today we’ll talk about Throughput metric. Why is it so important, how to read it’s patterns and what to be cautious about. Premise Imagine walking into a bar on a Friday evening, exhausted, and ordering a beer flight. The bartender thinks: “Over the past hour we completed 12 orders; there are 4 in progress; this will be the fifth. Your flight will arrive in 20–25 minutes.” There are no subjective complexity estimates - only historical data to forecast wait time. Wouldn’t it be great if an IT team could plan as simply, honestly, and predictably? Ha-ha, you wish ...

(Experience from an AI-Based Fintech KYC SaaS Startup Focused on LATAM and Africa) Your regular challenge: When Sales, Marketing and IT Speak Different Languages Our SaaS startup served emerging fast-paced fintech markets (it still is). Speed + compliance were existential. Since most startups live on venture capital with limited runway, every delay in shipping value to the market means lost clients and regulatory risk. It also a huge roadblock on your path to become self-sustainable. So you need to be super frugal and efficient. ...